Courses

Diploma in Front Office & Hospitality Management

ABOUT COURSE

Front Office Department plays a vital role in a hotel, and it is the face of a hotel or hospitality establishment. It is the first and the last department where a guest interacts. The Front Office Department is responsible for creating first hand impressions regarding the level of services and facilities provided. The Front desk is responsible for answering enquiries, directing queries to correct personnel/department.

Communication skills and personal appearance are very important and influencing factors. A person should be confident, warm, polite, patient and sincere to deal with the queries of guests at the Front Office.

The Front Office Department is headed by Front Office Manager. The Front Office Manager is responsible for coordinating activities, supervising the subordinates, hiring and training, preparing the budget for front office department, performance evaluation of employees and makes sure that all the complaints are addressed. The Assistant Front Office Manager is responsible for scheduling the shifts of employees, payroll, monitor salaries, room deposits, refunds, etc. The Front Desk representative should be well aware with the policies and prices (tariff) of the services provided and must be prompt to answer queries. He/she is responsible for the bookings, assignment of rooms, maintaining guest records, etc. Night auditor is responsible for book keeping, day-to-day account management, data entry and updation. The cashier is responsible for collecting payments, bill generation and maintaining balances.

For Girls-

  • Fair looking
  • Height – Minimum 155 cms, and above
  • Northern State Girls Height 152 cm and above
  • Age: 17-25 years
  • Marital Status: Un Married

For Boys-

  • Fair looking
  • Height – Minimum 164 cms. and above
  • Northern State Boys Height 160 cm and above
  • Age: 17-25 years
  • Marital Status: Un Married
  • What are the requirements to be a Flight Attendant?

    The Flight Attendant job requirements are very basic. These usually include: Height- The height requirements are different at every airline and are listed in the FA job post that each airline runs at time of hiring. Many airlines do not list height requirements but instead require that you be able to reach to a specified vertical height.

  • Do I need to attend a school or complete a training program before I can apply?

    The only educational requirement for the commercial airline Flight Attendant position in the U.S. is a high school diploma or equivalent. No flying experience or training is required. Once you are selected your airline will train you in their own specific training program that cannot be duplicated elsewhere.

  • I want to be a Flight Attendant! Where do I start?

    Getting started is as simple as meeting the basic requirements of the airline you are applying to, preparing and applying. Most airlines accept applications and resumes online. Once your application and resume are reviewed, if you are selected the airline will invite you to complete a video or phone interview and if you progress from there, they will invite you to a face to face interview. Some airlines hold open interview sessions in scheduled locations.

  • Will airlines fly me to the interview for free?

    Most airlines who invite you to an interview will also provide you with free air travel to and from the interview site. Airlines that conduct open session interviews and recruitment events do not provide transportation.

  • Why should I buy your information or use your services?

    My life changed in all the best ways after being hired as a Flight Attendant. I never forgot what an extraordinary gift it was to fly around the world with really fun co-workers and be exposed to so much opportunity, plus be paid! I decided early on in my career to try and help others do the same after realizing that so many people had huge misconceptions about how to get hired and the airline industry was lacking a dependable, trustworthy resource for people who really wanted a chance at the career.

  • What is the airline resume preparation service?

    We know the inside track to airline recruiting and we know that airline interviews are like no other. So you cannot have a generic resume and stand out.

  • Am I too old to be hired as a Flight Attendant?

    There is no maximum age requirement in place at U.S. airlines, you are never too old to begin applying for a Flight Attendant position.

  • Do Flight Attendants really get to fly for free?

    Most travel costs the airline employee nothing. The incredible travel privileges also extend to the Flight Attendant, spouse, partners, dependent children, parents, extended family members and friends, Also, once you become a Flight Attendant you become eligible for travel on other airlines and you will receive discounts on tickets on nearly every airline in the world, as well as cruise lines, resorts and hotels. It is truly the "hidden paycheck" in the airline business.

  • Tattoos and arrests, can I fly?

    Tattoos that would be not visible while wearing your Flight Attendant uniform are usually allowable. Check the requirements of the airline you are applying to, most have very specific tattoo related requirements. The impact of a prior arrest/conviction is dependent on the type of arrest or conviction and most airlines will address that during the initial application phase.